Frequently Asked Questions (FAQ)

Market Data & Charts

What are Coin Price, Market Capitalization, Volume, and Trust Score?

Coin Price refers to the current global volume-weighted average price of a cryptoasset traded on an active cryptoasset exchange as tracked by CoinGecko.

Market Capitalization is one of the metrics used to measure the relative size of a cryptoasset. Market Capitalization is calculated by multiplying Coin Price with Circulating Supply.

Volume is the total trading volume of a cryptoasset across all active cryptoasset exchanges tracked by CoinGecko.

Trust Score is used to measure liquidity on trading pairs and crypto exchanges. It is also expanded to measure overall liquidity, scale of operations and API coverage.

For a detailed explanation, read more about it on our Methodology page.



How Does Coingecko Come Up With All the Different Charts/Data?

It’s a team effort! The CoinGecko team has been working hard to gather data for many cryptoassets from various sources since 2014. From the raw data collected, CoinGecko stores and charts them across time-series for you to get a better overview of the growth of a particular project. We hope our work lets you get a comprehensive 360-degree view of your favorite projects!



Why Are Some Exchange Rows on a Coin’s Page Greyed Out?

We have an internal formula used to detect outliers and inaccurate data. It may have been caused by the exchange API going down or when funny bugs are crawling around, causing information to be inaccurate or outdated. See the illustration below for more details.

#1, 2 and 3 represent normal values and have no grey shades. (a) and (b) are values excluded by our calculation algorithm.

Essentially, our algorithm stops taking stale information into account to ensure that only up-to-date information is used in aggregation and presented to you. For a detailed explanation of our formula, read more about it on our Methodology page.



Why Is Market Capitalization a Question Mark (?) For Certain Projects?

An accurate market capitalization takes into account the circulating supply of a cryptoasset, and CoinGecko works closely with project teams or coin developers to obtain such information. If there is a question mark, it means we have insufficient information regarding the circulating supply or reasons to doubt the accuracy of such information. The market capitalization metric is a continuous work in progress for us.



How Is the Circulating Supply Calculated on Coingecko?

To calculate the circulating supply, we pull information directly from API endpoints provided by respective project teams. You may check out the API we use by clicking on the button beside “Circulating Supply”. Some examples are illustrated below:



For coins with locked Foundation/Company/Vested/Founder reserved holdings, we account for them by subtracting them from the circulating supply.





How Frequently Is All the Information Updated?

Our bots update our data based on a variable schedule. We update our information whenever possible as scheduled below, subject to rate-limits imposed by data providers.

i) Price, trading volume, market capitalization - Updated every 1 to 10 minutes
ii) Circulating supply - Updated every 5 minutes
iii) Developer, Social and Alexa Data - updated once per day
iv) Blockchain information (Mining difficulty, total blocks, transactions per second etc.) - updated every 1 hour



What is Trust Score on CoinGecko?

In response to the trend of exchanges reporting fake trading volumes, we launched Trust Score in May 2019 to provide a better liquidity indicator. It was followed by Trust Score 2.0 launched in September 2019, which includes additional factors to improve the algorithm further.

On trading pairs, Trust Score represents the liquidity of a trading pair, which translates to how likely you’ll be able to buy/sell an asset at the listed price. We show them in Green/Yellow/Red colors so you can easily discern between trading pairs. You can find more information on our Methodology page or the CoinGecko Blog here.

On spot cryptocurrency exchanges, Trust Score is calculated individually based on the overall (i) Liquidity, (ii) Scale of Operations and (iii) API Coverage, and is displayed on a scale of 1 - 10 on our exchanges page. You can find the Trust Score’s breakdown for each exchange on their profile pages (e.g. Binance) and more information on our Methodology page and CoinGecko Blog Post here.




API

Do You Provide Any API?

Yes, we do! Access our comprehensive crypto market database free of charge, along with generous rate-limits. Our API is currently used by many popular crypto services - read more about our API here!



Can Your API Be Used for Commercial Purposes?

Absolutely! You can use our free API for your commercial website/application. All we ask is for a link back to our site mentioning that the data is "Powered by CoinGecko API", we’d appreciate that! If you are looking for our branding guide, you can find it here! And while we’re at it, we’d also like to mention that the API is provided as-is and without any warranty - read our TOS.




Project Listings

How to Get Listed on Coingecko?

You may find our listing criteria and other useful information on the Methodology page. If your project fulfills all the listing criteria, apply to us here. Do note that CoinGecko reserves the right to list projects on our page at our sole discretion.

Please note that repeated submissions or duplicated entries will be marked as spam.



My Coin/Project’s Information Is Inaccurate. How Do I Get It Updated?

"We’re here to help! There are two ways to go about this:

1. For major changes, kindly submit a ticket at support.coingecko.com and let us know in detail what needs updating.

or

2. For minor changes, simply submit a request via our Application Form.

In both cases, it is recommended that you use an official correspondence (e.g. johndoe@cryptoproject.xyz) to help us filter out official requests from spam. Sending in a request from public domains (e.g. @gmail.com, @protonmail etc.) will hamper the request turnaround time as we will request anti-sybil verification.

Also, please give the team at least 3-5 working days before following up with your request to avoid creating extra overhead that will slow the team down!"



Why Are There Not More Coins Listed?

"We are always actively adding more coins to CoinGecko. There can be several reasons why certain coins are not listed on the site. CoinGecko aims to list as many valuable coins as possible to our users. If your coins are not listed on CoinGecko.com, you may still track their prices on our sister site at Geckoterminal.com. Kindly note that repeated submissions of identical tokens will be marked as spam.

Submit a ticket to us at support.coingecko.com if you have any questions!"




Others

How to Deposit Money Into Coingecko?

We get this a lot! CoinGecko is NOT a wallet, exchange or escrow service of any form. Please do not accept any offers claiming to allow you to make deposits on the CoinGecko website or Mobile App.

The only deposit we will accept and wholeheartedly appreciate would be your kind donation to buy us a cup of coffee! You can find our donation addresses at the footer of our website.



What Are the Future Plans of Coingecko?

We plan to continue providing excellent service to the crypto community with our free API, project listings, exchanges and more.

Drop us a ticket at support.coingecko.com with any suggestions or feedback you may have for us. We would appreciate that!

That’s the end of our FAQ! If you need more information, check out our Help Center.